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Frequently Asked Questions
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If we aren’t available, drop us an email at ecommerce@ready2resale.com and we will get back to you within 5 hours!
Ready2Resale, a project by SK WORLD FZCO, is a platform dedicated to providing high-quality, refurbished mobile phones. Our team of skilled experts carefully restores each device. We ensure every phone meets strict standards for performance and reliability, offering you certified, like-new, pristine devices at a fraction of the cost.
Refurbished mobiles are pre-owned devices that have been thoroughly inspected and tested to ensure high quality and performance. They often show minimal signs of use and are restored to like-new condition without necessarily replacing any parts.
Ready2Resale offers both brand new devices and certified refurbished devices in two grades: Certified Refurbished Excellent and Certified Refurbished Good. Brand New products are sealed in their original packaging. Our Certified Refurbished Excellent grade items are lightly used, in like-new condition, with no visible scratches and a battery health of 95% or higher. Certified Refurbished Good grade devices may show minor scratches and signs of wear, but they remain fully functional with a battery health of 85% or higher.
It's perfectly safe to buy a Refurbished phone. Ready2Resale provides a one-year warranty for all our Refurbished devices, ensuring your protection in case of any issues.
Not all R2R devices are waterproof. Some need to be opened for testing during refurbishment. Although we try to keep the waterproof feature, it's not guaranteed. If there's water damage, it won't be covered by the R2R warranty.
Ready2Resale offers standard accessories, but these accessories are not under warranty.
Ready2Resale offers a buyback guarantee, meaning we'll repurchase items from customers at a set price within a specific timeframe, providing reassurance for those looking to sell their items back.
We have multiple payment methods:
- Credit Card/Debit Card
- Installment by Tabby (split into 4 payments)
- COD (Cash on Delivery)
Contact us by Email at ecommerce@ready2resale.com or call +971 4665 7971 or leave a WhatsApp message at the same number.
Technical Questions
Yes, Refurbished devices typically come with original parts. The process mainly involves inspection and cleaning, restoring them to like-new condition with minimal signs of use.
'Pristine' devices are considered as good as new and are as close as you can get to a new phone with a second-hand product.
At Ready2Resale, our products have been thoroughly inspected, tested, and approved by our expert team to meet high-quality standards, ensuring they are in excellent condition and ready for use.
"Renew" sounds better than "refurbished," but they both mean the same thing.
As this is a Refurbished device, you should expect minimal scratches as our team of experts strives to provide a product that feels like new. However, since this is a used product, some minor scratches should be expected.
