14 Day Return Policy
1 Year Warranty
Free Home Delivery
Buy Back Guarantee
Buy Now Pay Later
Check Then Pay
14 Day Return Policy
1 Year Warranty
Free Home Delivery
Buy Back Guarantee
Buy Now Pay Later
Check Then Pay
Dhs. 49
Q- What does R2R certified renewed mean?
R2R Certified renewed means that each device has been professionally inspected, repaired, and restored to like-new condition through our professional team, which gives you the feel of new often at a lower price than new, with one warranty for your peace of mind.
Q- what payment methods are available?
R2R offers multiple payment methods for an easy shopping experience.
Q- When I will receive my order?
Most of the time our orders are dispatched the next day, however just to be cautious, we guarantee a delivery period of two to four working days. We’ll send you updates on your order via email and WhatsApp as soon as we get it.
Q- What is covered under the 12-month warranty?
Under normal usage, the 12-month warranty covers all defects caused by materials and workmanship.
Q- What is not covered under the 12-month warranty?
The 12-month warranty does not cover misuse, accidental damage, normal wear and tear, unauthorized repairs, or LCD screen damage.
Q- How can I claim a Warranty?
To raise a claim, go to the "Contact Us," write your claim details in the comments section and we will get back to you as soon as possible to resolve the issue.
Q- what are the grades of R2R products?
R2R offers only Certified Excellent Renewed devices. We treat every customer as a prime customer, intending to provide a premium, like-new experience for all.
14 Day Return Policy
1 Year Warranty
Free Home Delivery
Buy Back Guarantee
Buy Now Pay Later
Check Then Pay
Dhs. 49
Q- What does R2R certified renewed mean?
R2R Certified renewed means that each device has been professionally inspected, repaired, and restored to like-new condition through our professional team, which gives you the feel of new often at a lower price than new, with one warranty for your peace of mind.
Q- what payment methods are available?
R2R offers multiple payment methods for an easy shopping experience.
Q- When I will receive my order?
Most of the time our orders are dispatched the next day, however just to be cautious, we guarantee a delivery period of two to four working days. We’ll send you updates on your order via email and WhatsApp as soon as we get it.
Q- What is covered under the 12-month warranty?
Under normal usage, the 12-month warranty covers all defects caused by materials and workmanship.
Q- What is not covered under the 12-month warranty?
The 12-month warranty does not cover misuse, accidental damage, normal wear and tear, unauthorized repairs, or LCD screen damage.
Q- How can I claim a Warranty?
To raise a claim, go to the "Contact Us," write your claim details in the comments section and we will get back to you as soon as possible to resolve the issue.
Q- what are the grades of R2R products?
R2R offers only Certified Excellent Renewed devices. We treat every customer as a prime customer, intending to provide a premium, like-new experience for all.
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14-Day Return Policy:
We prioritize your satisfaction. If you are not completely satisfied with your purchase, you may return the item within 14 days of receipt under the following conditions:
Conditions Applied:
Damage or wrong device:
Change of Mind.
Policy breach:
Return Process: Contact our customer service team to initiate a return. Provide your order number and reason for return.
Refund: Once the returned item is received and inspected, we will process your refund within 7 business days. Refunds will be issued to the original payment method.
For any questions or assistance, please contact our customer service team.
1-Year Warranty Policy
Coverage: This warranty covers any defects in materials or workmanship under normal use during the warranty period.
Eligibility:
The warranty is valid for one year from the date of purchase.
Claim Process:
If a defect arises during the warranty period, contact our customer service team with your order number and a description of the issue.
Resolution:
We will repair or replace the defective item at no charge. If the item cannot be repaired or replaced, we will issue a replacement.
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Not Covered:
LCD Damage Issues: Similar to Apple's policy, we do not cover LCD damage under our warranty. This includes but is not limited to, screen cracks, pixel issues, discoloration, and touchscreen malfunctions caused by accidental drops, impacts, or pressure. Such damage is typically the result of external factors and not due to manufacturing defects. For more details on Apple's warranty policy for reference, you can visit here. (https://shorturl.at/bIzjJ)
Disclaimer: We are not affiliated with or endorsed by Apple Inc. The link provided is for informational purposes only and does not reflect our policies.
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Terms and Conditions for COD orders:
Eligibility:
COD is available for select products and regions only.
Orders must meet the minimum and maximum purchase value criteria set by Ready2Resale.
Order Confirmation:
Orders placed using COD are subject to confirmation via a phone call or email.
Customers must provide accurate contact details to facilitate order confirmation.
Payment:
Payment must be made in full in cash at the time of delivery.
The exact amount is preferred as delivery personnel may not carry change.
Delivery:
Standard delivery times apply, and customers will be informed of the estimated delivery date.
Delivery charges, if applicable, will be added to the order total. (in case of same-day delivery).
Returns and Refunds:
Returns are subject to Ready2Resale's return policy.
Refunds for COD orders will be processed as a store credit or bank transfer upon receipt and inspection of the returned items.
Non-Delivery:
If delivery personnel are unable to deliver the order due to the customer's absence or incorrect address, the order will be considered canceled.
Repeated instances of non-delivery may result in restrictions on using COD for future orders.
Order Verification:
Ready2Resale reserves the right to verify the customer's identity and order details before processing COD orders.
Acceptance of Terms:
By selecting COD as the payment method, customers agree to these terms and conditions.
Modifications:
Ready2Reasle reserves the right to modify these terms and conditions at any time without prior notice.
Buy Back Guarantee:
Our buyback guarantee lets you confidently return your mobile at a set value at any time. Enjoy seamless upgrades or device changes, knowing you'll receive a fair and assured price when you return it." (Terms and condition applied).
Buy now, pay later:
Ready 2 Resale offers a Buy Now, Pay Later plan, allowing you to purchase immediately and split the cost into installments. The first payment is due at checkout, and the remaining payments are automatically billed to your debit or credit card until fully paid.
Check and Pay:
"Check and Pay" allows you to order a device with COD and inspect it before making the full payment. To activate this option, you need to pay a small non-refundable fee, AED 30. This fee secures your order, and you’ll settle the remaining balance only after verifying the device.
Terms and Conditions
Eligibility:
Customers are eligible for 0% installment payments over 3 or 6 months on purchases of AED 1,000 or more.
Payment Process:
Customers can choose Bank installment as a payment method at checkout.
It allows customers to split their purchases into 3 or 6 equal payments as per their terms.
Customers call the Call Centre after 2 days of the transaction and speak to the agent to convert the transaction into installments.
The Call has to be done 4 days before the credit statement date.
A processing fee is charged by the call center if applied.
Order Confirmation:
Orders placed using bank installment may be subjected to confirmation via a phone call or email.
Customers must provide accurate contact details to facilitate order confirmation.
Delivery:
Standard delivery times apply.
Delivery charges, if applicable, will be added to the order total. (in case of same-day delivery).
Returns and Refunds:
Returns are subject to Ready2Resale's return policy.
Refunds for orders paid through bank installment will be processed according to the subject bank refund policy.
Customers must contact both Ready2Resale and the bank for any return and refund queries.
Order Verification:
Ready2Resale reserves the right to verify the customer's identity and order details before processing orders using bank installments.
Non-Payment:
Failure to make payments as agreed with the bank may result in additional charges or restrictions.
The bank reserves the right to take appropriate action for any missed payments.
Acceptance of Terms:
By selecting Bank installment as the payment method, customers agree to the Bank's and Ready2Resale's terms and conditions.
Modifications:
Ready2Resale reserves the right to modify these terms and conditions at any time without prior notice.
For any questions or concerns regarding Bank Installment, you can visit here, (https://www.emiratesnbd.com/en/deals/0-epp/urban-ledger).
Disclaimer: We are not affiliated with or endorsed by the Bank. The link provided is for informational purposes only and does not reflect our policies.
Shariah-compliant. No fees.
Eligibility:
Customers must meet Tabby's eligibility criteria and pass their credit checks.
Payment Process:
Customers can choose Tabby as a payment method at checkout.
Tabby allows customers to split their purchases into 4 equal payments as per their terms.
Order Confirmation:
Orders placed using Tabby may be subjected to confirmation via a phone call or email.
Customers must provide accurate contact details to facilitate order confirmation.
Delivery:
Standard delivery times apply.
Delivery charges, if applicable, will be added to the order total. (in case of same-day delivery).
Returns and Refunds:
Returns are subject to Ready2Resale's return policy.
Refunds for orders paid through Tabby will be processed according to Tabby's refund policy.
Customers must contact both Ready2Resale and Tabby for any return and refund queries.
Order Verification:
Ready2Resale reserves the right to verify the customer's identity and order details before processing orders using Tabby.
Non-Payment:
Failure to make payments as agreed with Tabby may result in additional charges or restrictions.
Tabby reserves the right to take appropriate action for any missed payments.
Acceptance of Terms:
By selecting Tabby as the payment method, customers agree to Tabby's and Ready2Resale's terms and conditions.
Modifications:
Ready2Resale reserves the right to modify these terms and conditions at any time without prior notice.
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For any questions or concerns regarding Tabby's payments, you can visit here, (https://support.tabby.ai/l/en) or contact Tabby contact center [email protected].
Disclaimer: We are not affiliated with or endorsed by Tabby. The link provided is for informational purposes only and does not reflect our policies.
Eligibility:
Same-day delivery is available for orders placed before morning 10 o, clock and within Dubai.
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Availability:
Same-day delivery is subject to availability and may vary based on order volume and stock.
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Delivery Window:
Delivery will occur between 1 pm to 9 pm of order confirmation.
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Fees:
Same-day delivery may incur an additional fee, which will be displayed at checkout.
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Changes/Cancellations:
Orders cannot be changed or canceled once same-day delivery has been confirmed.
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Contact:
For inquiries or issues regarding same-day delivery, please contact our customer service team at
+971 4 665 9791 or email [email protected].
Terms and Conditions
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Order Processing:
Orders are processed within 3 hours from receipt of the order.
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Delivery Time:
Estimated delivery times are 1-2 business days from the date of order processing. Delivery times may vary based on location and product availability.
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Delivery Area:
Delivery is available within the UAE.
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Shipping Fees:
Free shipping for orders with a total value of more than AED 100 all over UAE. (other than the same-day delivery).
Tracking:
 Once your order is shipped, you will receive a tracking number to monitor the delivery status.
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Delivery Issues:
If there are any issues with delivery, such as delays or damages, please contact our customer service team within 48 hours of receiving your order. We advise you to create an unboxing video to avoid any conflict at the time of the claim.
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Delivery Confirmation:
A delivery confirmation will be provided upon successful delivery of the order.
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Cancellations:
Cancellations are subject to our cancellation policy.
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Contact:
For inquiries or issues regarding same-day delivery, please contact our customer service team at
+971 4 665 9791 or email [email protected].
Please note that Tabby's decision to accept or reject your application/request is solely at their discretion. Ready2Resale has no involvement in it.
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