FAQs

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Below FAQ are some common concerns of our clients before purchasing the products.
If you have other questions, please just send it to [email protected].

Q: Why Ready2Resale?

Ready2Resale is a platform dedicated to providing high-quality, refurbished mobile phones. Our team of skilled experts carefully restores each device. We ensure every phone meets strict standards for performance and reliability, offering you certified, like-new, pristine devices at a fraction of the cost.

Q: What is the renewed product?

Renewed mobiles are pre-owned devices that have been thoroughly inspected and tested to ensure high quality and performance. They often show minimal signs of use and are restored to like-new condition without necessarily replacing any parts.

Q: What are the Conditions or Grades of Ready2Resale device?

Ready2rResale only offers pristine grade, which is minimally used without any visible scratches, like new condition, with 95% battery health.

Q: Is the renewed product safe to buy?

it's perfectly safe to buy a renewed phone. Ready2Resale provides a one-year warranty for all our renewed devices, ensuring your protection in case of any issues.

Q: Are renewed products waterproof?

Not all R2R devices are waterproof. Some need to be opened for testing during refurbishment. Although we try to keep the waterproof feature, it's not guaranteed. If there's water damage, it won't be covered by the R2R warranty.

Q: Do renewed devices come with accessories? Do these accessories come under warranty?

Ready2 Resale offers standard accessories, these accessories are not under warranty.

Q: What is a buyback guarantee?

Ready2Resale offers a buyback guarantee, meaning we'll repurchase items from customers at a set price within a specific timeframe, providing reassurance for those looking to sell their items back.

Q: What payment methods are available?

We have multiple payment methods,

Credit card/Debit Card

Installment by Tabby (split into 4 payments).

COD (Cash on Delivery).

Q: “What I have to do when I need your support?”

Contact Us by Email at ecommerce@ready2resale or call +971 4665 7971 or leave a WhatsApp message at +971 4665 7971.

Technical Questions

Q: Does the renewed device come with original parts?

Yes, renewed devices typically come with original parts. The process mainly involves inspection and cleaning, restoring them to like-new condition with minimal signs of use.

Q: What is pristine condition?

Pristine' devices are considered as good as new and are as close as you can get to a new phone with a second-hand product.

Q: What does "certified renew" mean?

At Ready2Resale, our products have been thoroughly inspected, tested, and approved by our expert team to meet high-quality standards, ensuring they are in excellent condition and ready for use.

Q: Are Renew and Refurbished same?

"Renewed" sounds better than "refurbished," but they both mean the same thing.

Q: What can I expect as renewed device?

As this is a renewed device, you should expect minimal scratches as our team of experts strives to provide a product that feels like new. However, since this is a used product, some minor scratches should be expected.

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Payment Process

  1. Choose bank installment at the checkout.
  2. Enter your information and add your credit card.
  3. Your first payment will be deducted in full when you place the order.
  4. You will call your bank two days after the transaction to convert the transaction into installments.
  5. After that, a reminder will be sent before the due date of your next installment.